Privacy Policy
Last Updated: march 2026
1. Introduction
Welcome to IVCONSULTING. We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard information when you use our consulting services or visit our website.
2. Data Controller
The data controller responsible for your personal data is IVCONSULTING, located in Novi Sad, Serbia. For any privacy-related inquiries, please contact us at office@ivconsulting.rs.
3. Categories of Personal Data
We collect various types of information, including contact details (name, email, phone), professional information (job title, company), project-related data, and technical data (IP address, browser type) through website analytics.
4. Purposes of Processing
Your data is processed to provide consulting services, maintain client communications, fulfill contractual obligations, improve our website performance, and comply with legal requirements.
5. Legal Bases under GDPR
Processing is based on: the performance of a contract, compliance with legal obligations, our legitimate business interests in service optimization, or your explicit consent where required.
6. Data Sharing and Recipients
We do not sell your data. Information may be shared with trusted third-party service providers (IT support, cloud hosting) or government authorities when mandatory by law.
7. International Transfers
Data may be processed outside your country of residence. We ensure all transfers meet appropriate security standards and legal protections, specifically regarding data flows between Serbia and the EU.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
9. Data Subject Rights
You have the right to access, correct, or delete your personal data. You also have the right to object to processing and the right to data portability. Please contact us to exercise these rights.
10. Cookies
Our website uses essential cookies for operation and analytics cookies to understand visitor behavior. You can manage and disable cookies through your browser settings, though some site features may be affected.
11. Data Security
We implement robust technical and organizational measures to prevent unauthorized access, disclosure, modification, or destruction of your personal data.
12. Contact
For questions regarding this policy or our data practices, please reach out via email: office@ivconsulting.rs or visit us at our Novi Sad office.
13. Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Changes will be posted on this page with an updated revision date.